Contact Us
We’re Here to Help
Thank you for visiting our beauty store. If you have any questions about your order, product details, shipping, returns, or after-sales support, our customer care team is here to help.
We always do our best to respond as quickly as possible and provide a smooth shopping experience for every customer.
How Can We Help?
You can contact us for:
Order status and tracking information
Shipping and delivery questions
Product details and usage questions
Returns, exchanges, or refund requests
Damaged, missing, or incorrect items
Payment or checkout questions
General customer support
Email Support
For the fastest support, please contact us by email:
Please include your order number, the email address used at checkout, and a clear description of your issue so we can help you faster.
Phone Support
You may also contact us by phone:
+1 (507) 778-5370
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM
Response Time
Email replies are usually handled within 24–48 business hours.
During weekends, holidays, or high-volume periods, response times may be slightly longer. We appreciate your patience and understanding.
Company Information
JISHI ZHIDA TECHNOLOGY CO., LIMITED
UNIT A53M337, 29/F., LEGEND TOWER,
7 SHING YIP STREET,
KWUN TONG, HK
Important Notes
Before contacting us, please check your order confirmation email for your order number and shipping details.
If your order has already been shipped, tracking updates may take a few business days to refresh.
For return or refund requests, please contact us first before sending any item back. Unauthorized returns may not be accepted.
We’re committed to helping you feel confident, beautiful, and satisfied with your shopping experience.